privacy policy

Effective Date: 10/1/2025

Welcome to NUE Aesthetics & Wellness. Your privacy and trust are of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical information when you interact with our website, services, memberships, and treatments. By engaging with NUE Aesthetics & Wellness, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit or receive services at NUE Aesthetics & Wellness:

1.1 Personal Information

• Name
  
• Email address
  
• Phone number
  
• Billing and mailing address
  
• Payment details
  

1.2 Medical InformationTo provide safe and effective treatments, we may collect health-related information that you voluntarily provide, such as:

• Medical history and current medications
  
• Allergies or sensitivities
  
• Treatment preferences and records
  

1.3 Usage InformationWhen you interact with our website, we may automatically collect:

• IP address
  
• Browser type and device information
  
• Access times and pages viewed
  
• Engagement with booking or membership features
  This information may be collected through cookies and similar technologies.

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2. How We Use Your Information

We may use your personal and medical information for the following purposes:

2.1 Providing ServicesTo schedule and manage appointments, process payments, and customize treatments based on your individual needs and safety.

2.2 CommunicationTo confirm appointments, send reminders, and provide updates on your treatments, memberships, or inquiries.

2.3 Marketing & UpdatesWith your consent, we may send you newsletters, promotions, and announcements about new services.

2.4 Analytics & ImprovementsTo better understand client needs, enhance treatments, and improve website experiences.

2.5 Legal & ComplianceTo comply with applicable healthcare laws, regulations, and medical practice standards.

3. HIPAA & Medical Information Confidentiality

As a provider of aesthetic and wellness services, NUE Aesthetics & Wellness is committed to protecting your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable privacy regulations.

• Your medical information is stored securely and only accessed by authorized staff involved in your care.
  
• We will not share your protected health information (PHI) without your written authorization, unless required by law or necessary for your treatment, payment, or healthcare operations.
  
• You have the right to request access to your medical records, correct inaccuracies, and receive an accounting of disclosures.
  
  

Our goal is to ensure your personal and medical information is always handled with the highest level of confidentiality and respect.

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4. Sharing of Information

We do not sell your personal information. However, we may share information in limited situations:

4.1 Service ProvidersWe work with trusted third-party vendors (such as payment processors or booking platforms) who assist in delivering our services. They are contractually required to protect your information.

4.2 Business ChangesIn the event of a merger, acquisition, or transfer of assets, your information may be included as part of the transaction.

4.3 Legal RequirementsWe may disclose information when required by law, regulation, or valid legal process.

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5. Data Security

We implement strict administrative, technical, and physical safeguards to protect your personal and medical information. While no system can be guaranteed 100% secure, we take every reasonable step to ensure your data is protected.

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6. Your Choices & Rights

6.1 Account & Medical RecordsYou may request access to, correction of, or deletion of personal and medical information we maintain by contacting us directly.

6.2 Marketing PreferencesYou may opt out of promotional communications by following the unsubscribe link in emails or by contacting us. You will still receive non-promotional messages, such as appointment confirmations or treatment-related updates.

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7. Children’s Privacy

NUE Aesthetics & Wellness services are not directed toward individuals under the age of 16. We do not knowingly collect information from minors. If we learn we have received information from a child under 16, we will promptly delete it.

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8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised date. Significant changes will be communicated through our website or directly to you.

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9. Contact Us

For questions about this Privacy Policy, your medical records, or your privacy rights, please contact us:

NUE Aesthetics & Wellness📧 Email: hello@nueaestheticsandwellness.com

‍📍 Address: 159 Petaluma Blvd North, Petaluma, CA 94952

📞 Phone: 707-775-7393

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